Shipping policy
1. Order Processing Time
After your payment is confirmed, orders will be processed within:
3-7 business days
Processing time includes order verification, quality inspection, and preparation for shipment.
Please note that formal dresses may require additional handling time to ensure quality before shipping.
2. Shipping Origin
All orders are shipped directly from our warehouse in China.
We cooperate with international shipping carriers to deliver orders safely to customers worldwide.
3. Estimated Delivery Time
Delivery times vary depending on your location and shipping method.
Estimated delivery times:
United States:
7-15 business days
United Kingdom & Europe:
8-18 business days
Canada & Australia:
8-18 business days
Other countries:
10-25 business days
Please note that delivery times are estimates and may be affected by customs clearance, holidays, weather conditions, or carrier delays.
4. Tracking Information
Once your order has been shipped, a tracking number will be sent to your email.
You can use the tracking number to check your order status.
Please allow 24-72 hours for tracking information to update after shipment.
5. Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees depending on your country's regulations.
Any customs fees, taxes, or additional charges are the responsibility of the customer.
Dellacouture is not responsible for delays caused by customs inspections.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If incorrect information is provided, please contact us as soon as possible.
Dellacouture is not responsible for delays, losses, or additional shipping costs caused by incorrect addresses.
7. Delivery Issues
If your package is delayed or you experience any delivery problems, please contact us at:
Email: Dellacouture@hotmail.com
We will work with the shipping carrier to assist you.
8. Important Notice for Special Occasions
For weddings, parties, and special events, we strongly recommend ordering your dress in advance to allow enough time for delivery, fitting, and possible alterations.
Contact Us
If you have any questions about shipping, please contact:
Email:
1. Order Processing Time
After your payment is confirmed, orders will be processed within:
3-7 business days
Processing time includes order verification, quality inspection, and preparation for shipment.
Please note that formal dresses may require additional handling time to ensure quality before shipping.
2. Shipping Origin
All orders are shipped directly from our warehouse in China.
We cooperate with international shipping carriers to deliver orders safely to customers worldwide.
3. Estimated Delivery Time
Delivery times vary depending on your location and shipping method.
Estimated delivery times:
United States:
7-15 business days
United Kingdom & Europe:
8-18 business days
Canada & Australia:
8-18 business days
Other countries:
10-25 business days
Please note that delivery times are estimates and may be affected by customs clearance, holidays, weather conditions, or carrier delays.
4. Tracking Information
Once your order has been shipped, a tracking number will be sent to your email.
You can use the tracking number to check your order status.
Please allow 24-72 hours for tracking information to update after shipment.
5. Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees depending on your country's regulations.
Any customs fees, taxes, or additional charges are the responsibility of the customer.
Dellacouture is not responsible for delays caused by customs inspections.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If incorrect information is provided, please contact us as soon as possible.
Dellacouture is not responsible for delays, losses, or additional shipping costs caused by incorrect addresses.
7. Delivery Issues
If your package is delayed or you experience any delivery problems, please contact us at:
Email: Dellacouture@hotmail.com
We will work with the shipping carrier to assist you.
8. Important Notice for Special Occasions
For weddings, parties, and special events, we strongly recommend ordering your dress in advance to allow enough time for delivery, fitting, and possible alterations.
Contact Us
If you have any questions about shipping, please contact:
Email:
Dellacouture@hotmail.com